Warehouse Operations – Frequently Asked Questions (FAQ)

🔹 Receiving

Q1: What are the key steps in the receiving process?
The main steps include unloading goods, checking against delivery documents, quality inspection, and registering items into the warehouse system.
➡️ Read more about receiving flow

Q2: How can I reduce errors during receiving?
Use standardized checklists, assign responsibilities, and document all discrepancies immediately.
➡️ Receiving template available here (coming soon)

🔹 Putaway & Storage

Q3: What’s the difference between receiving and putaway?
Receiving is about checking and registering goods; putaway is about assigning them to storage locations.
➡️ How to code storage locations

Q4: How do I organize warehouse storage by product class?
Use ABC analysis to group high-frequency items near picking zones and low-frequency items farther away.
➡️ Learn more about ABC zoning

🔹 Picking

Q5: What is picking in warehouse operations?
Picking is the process of collecting items from storage to fulfill customer or internal orders.

Q6: What’s the best layout for efficient picking?
A U-shaped layout with picking zones close to packing areas is ideal for small to mid-size warehouses.
➡️ See warehouse layout flows

Q7: What types of picking methods exist?
Common methods include piece picking, batch picking, and zone picking.
➡️ See picking process in warehouse


🔹 Replenishment

Q8: What is replenishment in warehousing?
Replenishment is the internal process of refilling picking locations from bulk storage to avoid stockouts.

Q9: How do I know when to replenish?
Replenishment is usually triggered when stock in the picking zone drops below a predefined threshold.
➡️ Reorder point calculation guide


🔹 Outbound & Shipping

Q10: What are the final steps before shipping?
They include order packing, final quality check, labeling, and loading onto transport.

Q11: How can I avoid delays in outbound operations?
By aligning cut-off times, using pre-packing for popular SKUs, and organizing outbound staging areas.


🔹 Stock & Roles

Q12: What is a stock controller and why is this role important?
The stock controller ensures inventory accuracy, monitors stock levels, and investigates discrepancies.
➡️ What is a stock controller?

Q13: What is the difference between a stock count and cycle count?
A stock count checks all items at once, while a cycle count checks items periodically in smaller groups.

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